Privacy Policy

1. Introduction

AlxLabs ("we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Directly from you: When you fill out forms, submit inquiries, or contact us through our website
• Through our services: When you use our AI Receptionist, Booking, or Loyalty products
• Automatically: Through cookies and similar technologies on our website

3. Use of Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send administrative information and updates
• Comply with legal obligations

4. Data Protection — Customer Contact Information

We maintain strict confidentiality regarding all customer contact information, including mobile phone numbers and personal data collected through or transmitted via our services.

5. Your Data Is Never Shared with Third Parties

No mobile information will be shared with third parties, affiliates, or external partners for marketing, promotional, or any other purposes. Customer contact information collected through our services remains strictly confidential and is used only for the specific purposes authorized by you.

We do not:

• Sell, trade, or rent customer contact information to third parties
• Share mobile phone numbers with affiliates for marketing purposes
• Publish or disclose customer information without explicit consent
• Use customer information for purposes beyond those explicitly authorized

6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your information
• Request a copy of your data in portable format

To exercise these rights, please contact us at admin@alxlabs.dev.

9. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date below.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at admin@alxlabs.dev.

Last updated: July 2026